Conversations that increase conversions.

AI powered virtual assistant that acquire more customers by having one-on-one conversations at scale.

Book Free Consultation

Did You Know?

$23 billion

Chatbot automation translates to $23 billion in savings from annual salaries.

Business Insider

80%

Chatbots can help businesses save upto 30% on customer service costs by answering up to 80% of routine questions.

IBM

$2.5 billion

By using chatbots, businesses and consumers will save a combined 2.5 billion hours by 2023.

Juniper Research

55%

55% of consumers are interested in interacting with a business using messaging apps to solve a problem.

Hubspot

10 hours

A company takes an average of 10 hours to respond to a message on messaging platforms.

Oracle

69%

69% of consumers prefer to use chatbots for the speed at which they can communicate with a brand.

Salesforce

What is a Virtual Assistant?

At the most basic level, a chatbot is a computer program that simulates and processes human conversation (either written or spoken), allowing humans to interact with digital devices as if they were communicating with a real person. Chatbots can be as simple as rudimentary programs that answer a simple query with a single-line response, or as sophisticated as digital assistants that learn and evolve to deliver increasing levels of personalization as they gather and process information.

Why use a Virtual Assistant?

Cost savings

Implementing a full functioning chatbot, is much cheaper and faster than creating a cross platform app or hiring employees for each task.

Instant response

According to Oracle over 50% of customers expect a business to be open 24/7. A chatbot responds instantaneously to customer queries even while your employees are asleep at night.

Better Lead Generation

Chatbots work for you all day, everyday — starting conversations, asking questions and delivering qualified leads when they are live on your site.

Increased Conversions

Chatbots can help qualify, nurture, and help increase the conversion rate for your business.

Get customer insight

Harness data to drive informed decisions, automate processes, and personalise customer engagement across channels.

Increased customer engagement

A chatbot can interact with customers through a variety of channels and deliver timely, relevant, and personalised messages to consumers.

Improved customer service

According to a research by Gartner, customer service is the most important factor to success. So, whether you are an international or a local business, having a good customer service 24/7 has a positive impact on your customer satisfaction.

Bot-Human Model

Have full control over your conversation. Hand over the conversation to an agent to address specific issues.

Artificial Intelligence

The AI chatbot improves over time thanks to the latest Machine Learning (ML) and NLP (Natural Language Processing) technology.

We Create Conversational Experiences Across Channels

Facebook Messenger

SMS

Whatsapp

Slack

Apple Business Chat

Google Assistant

Alexa

Web & Mobile Chat

Chatbots Usecases

eCommerce

  • Place & track orders
  • Set price alerts
  • Suggest products
  • Offer discounts

Dining

  • Place, update, and cancel orders
  • Get contact info & directions
  • Specials & offers

Customer Service

  • Raise a ticket
  • Answer frequently asked questions
  • Transfer to live agents

Banking

  • Check account balance
  • Credit applications
  • Money transfer
  • Bill payments

Real Estate

  • Search properties
  • Set alerts
  • Get info regarding market changes

Education

  • Course information / schedule
  • Student onboarding
  • Consolidated info for students & staff

HR

  • Employee onboarding
  • Answer frequently asked questions
  • Payroll management

Travel

  • Vacation planning
  • Reservations
  • Queries and complaints

Media

  • Curated news delivery
  • Run survey or opinion polls

We leverage leading platforms and NLP tools to build intelligent Chatbots

IBM Watson
Amazon Lex
Azure Bot Service
Salesforce Einstein
Google Dialogflow
Alexa Platform
Chatfuel
Conversational AI

The Botzbe Advantage

Botzbe is an Artificial Intelligence agency based in Sydney. We specialise in building custom messaging experiences using chatbots / virtual assistants.

Worry-free Contracts

Month on month contracts. If you are paying for results and a company doesn't deliver, why should you be forced to stick around?

Laser focus on ROI

We strive to bring maximum value to the table by relentlessly focussing on ROI.

Customised solutions

Every business and its need are different. We gather the business requirements and tailor our solutions to fit the business requirements.

Strong Team

We have got a team of designers, developers and marketing experts to assist you with your business. Whether it's a startup or an established business, we have got you covered.

Get in Touch